Cult Athlete is committed to providing a seamless shopping experience. Please review our shipping and return policies before making a purchase.

1. Shipping Policy

Processing Time:

Orders are processed within [2-3] business days (excluding weekends and holidays).

You will receive a confirmation email with tracking details once your order is shipped.

Shipping Delays:
We are not responsible for delays caused by the carrier, weather, or customs.

Please ensure your shipping address is correct before placing an order.


2. Return & Exchange Policy

Eligibility for Returns & Exchanges:

Items can be returned or exchanged within [15] days of delivery.

Products must be unused, in original packaging, and with tags attached.

Items marked as "Final Sale" or personalized items are not eligible for return.


Return Process:

1. Contact us at [contact@cultathlete.com] with your order number and reason for return.


2. We will provide a return authorization and instructions.


3. Ship the item back to us using a trackable shipping method.


4. Once received, we will process your refund/exchange within [2-3] business days.



Refunds:

Refunds are issued to the original payment method.

Shipping costs are non-refundable.

If the return is due to our error (e.g., defective or incorrect item), we will cover return shipping costs.


3. Damaged or Defective Items

If you receive a damaged or defective item, contact us within [2] days with photos of the issue.

We will arrange a replacement or refund at no additional cost.


4. Contact Us

If you have any questions, please contact us:

Cult Athlete
Email: [contact@cultathlete.com]
Phone: [512-953-7089]
Address: [219 S 3rd St, Brooklyn, NY 11211, USA]